Medical Office Assistant

Duration

45 Week, 1025 Hours

Overview

This program is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to achieve the CMAP – Certified Medical Assisting Professional designation in addition to their diploma.

These graduates are fully qualified to work in a hands-on administrative/clinical support capacity in any medical field.

They will participate in the delivery of a variety of healthcare industry tasks, including:

  • Patient reception and customer service
  • Bed booking, OR booking, patient registration, and patient scheduling
  • Health Information Management
  • Basic dictation and transcription
  • Patient filing methods and record keeping
  • Supplies and inventory, correspondence, and mail processing
  • Banking services and procedures
  • Billing and collection procedures
  • Coding and claims processing
  • Patient positioning and draping
  • Aseptic concepts and infection control
  • Vitals signs, CPR, and First Aid
  • Clinical assistance with patient exams
  • Patient education

Admission Requirements

  • Excellent communication and interpersonal skills, and a strong commitment to confidentiality and integrity
  • Excellent organizational and time-management skills
  • Successful completion of admissions interview and testing for adequate entry-level skills
  • Completion of Grade 12 or equivalent, and meet the minimum provincial age requirement
  • A clear relevant Criminal Records Check
  • A good command of the English language (written and oral)
  • An adequate level of physical health to meet the requirements of the program and prospective employment

Core Courses

  • Anatomy & Physiology of Body Systems Level 1
  • Anatomy & Physiology of Body Systems Level 2
  • Basic Bookkeeping Level 1
  • Basic Medical Terminology & Introduction to Pharmacology
  • Career Vitals
  • Clinical Placement
  • Clinical Procedures for Medical Office Assistants
  • Customer Service
  • Introduction to Medical Transcription
  • Medical Administrative Procedures
  • Office Procedures Level 1

Career options

Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations.

Job titles vary per location, but graduates are an integral part of many healthcare settings, including:

  • Hospital Admitting/ER departments such as Switchboard, Cashier, Information, Patient Registration, Morgue
  • Ambulatory/Outpatient departments
  • Diagnostic Lab/X-Ray departments
  • Medical Finance and Administrative departments
  • OR Booking/Bed Booking
  • Health Records department
  • Long Term and Extended Care departments
  • Physicians’ Offices, Clinics, Mental Healthcare and Allied Health Care Centres
  • Walk-In Care Centres
  • Daycare and Ambulatory Clinics
  • Complementary and Alternative Medicine Clinics such as Chiropractic and Acupuncture Centres
  • Research facilities
  • Lab and X-Ray Clinics
  • Physio and Occupational Therapy Clinics
  • Group Homes and Community Living Societies
  • Medical Supply Companies
  • Insurance Companies
  • Wellness and Fitness Centres