Duration
47 Weeks, 1185 Hours
 Overview
With an aging population, the tremendous advances in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. This program is designed to provide employment-ready, comprehensively trained graduates.
Successful graduates will achieve the CMAP® – Certified Medical Assisting Professional designation, in addition to their diploma. They are fully qualified to work in a hands-on administrative/clinical support capacity in any medical field, such as a unit clerk in a hospital nursing unit or outpatient department.
Some of their tasks and duties would include:
- Maintaining patient charts and transcribing doctor’s orders related to: surgery, patient activity and patient positioning, nursing unit observation, nursing treatment; dietary, medication, diagnostic imaging, laboratory (including recording of telephoned orders), admission, discharge, transfer, and post-mortem
- Admitting, pre-op procedures, and hospital census recording
- Patient scheduling including: bed, operating room, ambulatory, ambulance and community special services
- Recording vital signs, ordering diets, ordering supplies, processing daily laboratory tests and filing reports, handling emergencies and special services
- Administrative duties, including: knowledge of basic lab tests, ability to take vital signs and administer CPR/First Aid, knowledge of medical asepsis and infection control, assist with patient examinations, patient charting and health records, recording basic medical history, transcription
Admission Requirements
- Excellent communication and interpersonal skills, and a strong commitment to confidentiality and integrity
- Excellent organizational and time-management skills
- Successful completion of admissions interview and testing for adequate entry-level skills
- Completion of Grade 12 or equivalent, and meet the minimum provincial age requirement
- Two letters of reference regarding personal character
- A recent, clear Criminal Records Check
- Good command of the English language (written and oral)
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Core Courses
- Anatomy & Physiology of Body Systems Level 1
- Anatomy & Physiology of Body Systems Level 2
- Basic Bookkeeping Level 1
- Career Preparation
- Clinical Externship
- Clinical Procedures for Medical Office Assistants
- Health Unit Coordinator – Level 1
- Health Unit Coordinator – Level 2
- Introduction to Medical Terminology with Pharmacology
- Introduction to Medical Transcription
- Introduction to Personal Computers
- Medical Office and Hospital Administrative Procedures
- Office Procedures Level 1
- Thought Patterns For A Successful Career
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Career Opportunities
- Hospital nursing units or outpatient departments
- Hospital admitting/ER department including switchboard, cash desk, information centre, patient registration, morgue
- Ambulatory/outpatient department
- Diagnostic lab/x-ray departments
- Medical finance and administrative departments
- Health records department
- Long term and extended care departments
- Physicians’ offices, clinics, mental healthcare and allied healthcare centres
- Walk-in care centres
- Daycare and ambulatory clinics
- Group homes and community living societies
- Insurance companies
- Operating room booking/bed booking
- Complementary and alternative medicine clinics such as chiropractic and acupuncture centres
- Physical and occupational therapy clinics
- Medical supply companies
- Wellness and fitness centres
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