47 Weeks, 1185 Hours


With an aging population, the tremendous advances in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. This program is designed to provide employment-ready, comprehensively trained graduates.

Successful graduates will achieve the CMAP® – Certified Medical Assisting Professional designation, in addition to their diploma. They are fully qualified to work in a hands-on administrative/clinical support capacity in any medical field, such as a unit clerk in a hospital nursing unit or outpatient department.

Some of their tasks and duties would include:

  • Maintaining patient charts and transcribing doctor’s orders related to: surgery, patient activity and patient positioning, nursing unit observation, nursing treatment; dietary, medication, diagnostic imaging, laboratory (including recording of telephoned orders), admission, discharge, transfer, and post-mortem
  • Admitting, pre-op procedures, and hospital census recording
  • Patient scheduling including: bed, operating room, ambulatory, ambulance and community special services
  • Recording vital signs, ordering diets, ordering supplies, processing daily laboratory tests and filing reports, handling emergencies and special services
  • Administrative duties, including: knowledge of basic lab tests, ability to take vital signs and administer CPR/First Aid, knowledge of medical asepsis and infection control, assist with patient examinations, patient charting and health records, recording basic medical history, transcription

Admission Requirements

  • Excellent communication and interpersonal skills, and a strong commitment to confidentiality and integrity
  • Excellent organizational and time-management skills
  • Successful completion of admissions interview and testing for adequate entry-level skills
  • Completion of Grade 12 or equivalent, and meet the minimum provincial age requirement
  • Two letters of reference regarding personal character
  • A recent, clear Criminal Records Check
  • Good command of the English language (written and oral)


Core Courses

  • Anatomy & Physiology of Body Systems Level 1
  • Anatomy & Physiology of Body Systems Level 2
  • Basic Bookkeeping Level 1
  • Career Preparation
  • Clinical Externship
  • Clinical Procedures for Medical Office Assistants
  • Health Unit Coordinator – Level 1
  • Health Unit Coordinator – Level 2
  • Introduction to Medical Terminology with Pharmacology
  • Introduction to Medical Transcription
  • Introduction to Personal Computers
  • Medical Office and Hospital Administrative Procedures
  • Office Procedures Level 1
  • Thought Patterns For A Successful Career


Career Opportunities

  • Hospital nursing units or outpatient departments
  • Hospital admitting/ER department including switchboard, cash desk, information centre, patient registration, morgue
  • Ambulatory/outpatient department
  • Diagnostic lab/x-ray departments
  • Medical finance and administrative departments
  • Health records department
  • Long term and extended care departments
  • Physicians’ offices, clinics, mental healthcare and allied healthcare centres
  • Walk-in care centres
  • Daycare and ambulatory clinics
  • Group homes and community living societies
  • Insurance companies
  • Operating room booking/bed booking
  • Complementary and alternative medicine clinics such as chiropractic and acupuncture centres
  • Physical and occupational therapy clinics
  • Medical supply companies
  • Wellness and fitness centres