51 Weeks, 1140 Hours


This program provides students with the necessary skill and knowledge to plan, install, and provide routine control over and manage exceptional situations in relation to quality communications network services in an information system.

It provides in-depth knowledge on evaluating communications hardware, software and transmission service alternatives against changing business requirements; maintaining links with network suppliers; monitoring network performance; providing support for systems; localizing and rectifying faults in networks and handling nonroutine user/customer problems; and providing expertise and practical assistance in delivering service that complies with statutory and other standards, as well as strategic and tactical plans.

 Admission Requirements

  • Grade 12 or equivalent, or
  • Mature Student Status
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • Part-time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evening, or on weekends.

Core Courses

  • Business Correspondence Level 1
  • CompTIA A+ Certification: Essentials
  • CompTIA Security+
  • Customer Service
  • Hardware & Operating System Technologies Practical Simulation
  • Introduction to MS-DOS
  • Introduction to the Internet
  • Microsoft Windows Server 2003 Environment Management & Maintenance
  • Microsoft Windows Server 2003 Network Services Management
  • Microsoft Windows XP Professional Administration & Maintenance
  • Practical Applications 3 Units
  • Project Management Fundamentals Level 1 &2
  • Thought Patterns For A Successful Career
  • Windows Level 1 & 2

Career Opportunities

Recent studies indicate that strong growth in IT jobs, especially for skilled Computer and Network Operators, is expected over the next few years.

Careers that correspond with the skills learned in this program include:

  • Hardware Installation Coordinator
  • Network Administrator
  • Network Support Technician
  • Network Operator
  • Local Area Network (LAN) Administrator
  • Local Area Network (LAN) Technician