Duration
32 Weeks, 672 Hours
Overview
This program prepares students to enter and progress in the field of Microcomputer Software Support. Upon graduation, the student will have the knowledge to meet the challenges of today’s highly technical world with the skills currently required by employers.
Admission Requirements
- Grade 12 or equivalent, or
- Mature Student Status.
- Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
Core Courses
- Introduction to Personal Computers
- Introduction to the Internet
- Job Search & Resume Writing
- Keyboard Skill Building Level 1
- Microsoft Access Level 1 & 2
- Microsoft Excel Level 1, 2 & 3
- Microsoft Outlook Level 1 & 2
- Microsoft PowerPoint Level 1 & 2
- Microsoft Word Level 1, 2 & 3
- Project Management Fundamentals
- Windows Level 1 & 2
Career Opportunities
- Client Support Representative – Systems
- Software Installation Technician
- User Support Technician
- Systems Support Representative
- Technical Support Supervisor